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Parts and Service
Contact Us Toll-free: +1 (800) 872‑1448
Standard business hours are Monday through Friday, 7:00AM to 3:30PM excluding holidays. Voice mail is available after business hours.
To ensure prompt service, please have the Unit Model Number(s) and Serial Number(s) available when contacting our Service or Parts Department.
Cooling Technology understands the impact caused by equipment downtime and the need to minimize it. Cooling Technology’s Service and Parts Departments are experienced in all aspects of our equipment: testing, repair and maintenance. Should you encounter a problem, Cooling Technology’s service professionals respond quickly to evaluate and correct.
Free Unlimited Technical Support
If you have a technical question about your Cooling Technology product, we are here to help. Simply call our Parts & Service Department:
Toll-Free: +1 (800) 872‑1448
or Contact Us
Product Warranty
For assistance regarding service of Cooling Technology products during the factory warranty period, please have the Unit Model Number(s) and Serial Number(s)— located inside the electrical panel—available before contacting the Service Department:
Toll-Free: +1 (800) 872‑1448 x213 or x206
Phone: +1 (704) 596-4109 x213 or x206
Fax: +1(704) 597-8697
or Contact Us
Service
For assistance regarding the installation, operation and service of Cooling Technology products, please have the Unit Model Number(s) and Serial Number(s)—located inside the electrical panel—available before contacting the Service Department:
Toll-Free: +1 (800) 872‑1448 x213 or x206
Phone: +1 (704) 596-4109 x213 or x206
Fax: +1(704) 597-8697
or Contact Us
Parts
For assistance regarding parts, please have the Unit Model Number(s) and Serial Number(s)—located inside the electrical panel—available before contacting the Parts Department:
Toll-Free: +1 (800) 872‑1448 x207
Phone: +1 (704) 596-4109 x207
Fax: +1(704) 597-8697
or Contact Us
Training
For an additional fee, Cooling Technology technicians are available to provide Equipment Start-Up Services and Operation & Maintenance Training at your facility. Please contact our sales department for more information:
Toll-Free: +1 (800) 872‑1448 x215
or Contact Us